Privacy Policy

1. Data Collection

We collect information you provide directly (resumes, evidence descriptions) solely to generate your documents.

Specifically, we collect the following types of information:

• Personal identification information (name, email, country of origin)
• Professional information (employment history, publications, awards, achievements)
• Document uploads (resumes, CVs, certificates, letters of recommendation)
• Evidence descriptions and supporting documentation details
• Account credentials and authentication information

All information collected is used exclusively to provide you with petition drafting services and is necessary for the platform to function properly.

2. Data Usage

We do not sell your personal data to third parties. Your case data is used strictly to provide the service.

We use your data to:

• Generate petition drafts, recommendation letters, and supporting documents
• Provide AI-powered suggestions and evidence mapping
• Maintain and improve the platform's functionality
• Communicate with you about your account and our services
• Ensure the security and integrity of our platform

Your personal immigration case data is never shared with third parties for marketing purposes or sold to data brokers.

3. Security

We use enterprise-grade encryption to protect your sensitive immigration documents.

Our security measures include encrypted data transmission (SSL/TLS), secure data storage, regular security audits, and access controls to ensure that only authorized personnel can access your information when necessary for service delivery. We employ industry-standard practices to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. Upon deletion request, we will remove your personal information from our active databases within 30 days, though some information may be retained in backup systems for a limited period as required by law or for legitimate business purposes.

5. Third-Party Services

We use carefully selected third-party services to operate our platform, including:

• Cloud hosting providers for data storage and processing
• AI and machine learning services for document generation
• Payment processors for handling transactions
• Analytics tools to improve user experience

These third parties are contractually obligated to protect your data and use it only for providing services to Exelita.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent for data processing where consent was provided

To exercise these rights, please contact us at irewole@exelita.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a notice on our platform. Your continued use of Exelita after such modifications constitutes acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at irewole@exelita.com.